Delivery/Collection Information

Ordering & Shipping

P&P is based on weight and starts at £4.

Please note pictures are for general illustration only and the product may vary slightly from that shown.

In the event that a product is mistakenly listed at an incorrect price, The Flour Girls reserves the right to refuse or cancel any orders placed. The Flour Girls reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment method charged. If your payment has already been completed and your order is cancelled, The Flour Girls will refund the total of incorrect price back to your original payment method. If other goods have been ordered, you will only be refunded the cost of the incorrect items and not the P&P charges for the other goods. We will always contact you first to inform you of the issue and offer a refund for the total order.

POSTAL BAKES: Weight based shipping starting at £4 to mainland UK. Minimum spend to complete checkout is £12. ALL ORDERS ARE SHIPPED ON A MONDAY. CLOSING TO CATCH THE POST IS 6PM THE NIGHT BEFORE

COLLECTION: If you wish to collect from our shop, located at 67 Broad Street, Blaenavon, select 'Pickup from Store' at checkout. Collection days are Tuesdays and Thursdays. Orders must be placed before midday on a Monday or a Wednesday to catch these collection days. Any orders placed after midday on a Wednesday will be ready the following Tuesday. All orders are made fresh on the day of collection. It’s  the customer’s responsibility to collect the order on time. No refunds will be processed for failure to collect orders.

HOME DELIVERIES: Home deliveries are on the day you select based on area. Deliveries are between 10am & 5pm. Unfortunaley, we can't give exact times of delivery as we can't predict how many orders we'll have.

Any damages or shortages must be notified to The Flour Girls within 12 hours of receipt.

Please note:  edible items are non-returnable under any circumstances.

All goods include VAT at the current rate where applicable.